Customer Information

Thank you for visiting Federal Screw Products.

Whether you are a new customer or a returning one, we have referenced various charts, account information, ISO certification and other requested documents. For additional questions, contact info@callfsp.com

Term

Net 30 Days

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Blanket Orders

Blankets will be accepted with releases not to exceed six months out. The minimum per release is $500.

Payment

We accept Visa or MasterCard, on new or existing balances.

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Minimum Order

The minimum order is $50. However, if you are a first time customer and want open terms there is a $500 minimum. To maintain an open account we expect $1000 annually in continued business.

Returns - Restocking

Please contact us for a return authorization form that must be accompanied with all returns.

  • Original boxes and separations of lots are required.
  • Within 30 days: 25% restocking fee 
  • For special orders or custom or part to print no returns are available.
  • Thru-hardened or military grade fasteners will not be accepted unless returned in the original carton

We Ship Satisfaction, Not Just Products.

Look to us for everything from Custom Fabrication to Global Product Sourcing, Inventory Management Systems and more!